Emergency Call & Wireless Communications

Dedicated support representatives

Simply Supported

Due to the simplicity of the Guardian system design, future maintenance and support costs will be minimal.  Because the Guardian system was designed by Guardian technicians, you know we will be more than capable of providing support; in fact 95% of our technical support issues are resolved over the phone within 30 minutes.  Should you desire an on-site technician that is never a problem, however it is rarely a necessity.

· All internal support technicians are employed and trained by Guardian

· Most issues resolved in less then 30 min.

· Remote maintenance diagnosis & support

· End-user serviceable parts

· 100% backwards compatible product line

· 24/7 technical support

· Emergency on-site service calls available

Complete remote maintenance and support

Support & Maintenance

Additionally, Guardian has invested a great deal to insure that not only are we backwards compatible with our older systems, but also our systems compatible with other brands which have recently become unsupported.  This allows the facilities the option of upgrading their older obsolete system, or complete replacement.